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Cypress Pointe Hospital

Current Job Openings

RN-Pre-Op
SURGICAL TECH
RN – Inpatient (Wing A) 2 PRN
Clinical Quality/Informatics Specialist
Surgical Radiologic Technologist
CNA-Wing A PRN Day Shift
Collection Specialist
Billing Specialist
Accounting Clerk

RN-Pre-Op GENERAL SUMMARY Responsible for smooth and uneventful preoperative care. Assists in general housekeeping duties and maintenance and care of equipment. Employee is responsible for making sure that the pre-operative experience is efficient, clinically correct and that all patient needs and understanding of the operative process are relayed to the patient. DUTIES AND RESPONSIBILITIES o Utilizes assessment skills and tools to identify problems, needs and intervention. o Recognizes patients and families need for instructions and initiates appropriate action. o Sets priorities for action, based on problem-solving process, common sense, and meeting patient care priorities. o Recognizes health threatening changes in signs, symptoms, and results of diagnostic studies, responding appropriately. o Utilizes work assignment to develop special abilities of individuals and meet special needs of patients/significant others. o Participates in reviewing and revising quality assurance improvement criteria and/or standards of care. o Completes PreOp Nurse Competency Checklist o Obtains a thorough medical history through interview of patient or family members with pertinent information documented and communicated to surgeon and/or Anesthesiologist. o Administers parenteral therapy and blood and blood products according to Nursing Service Policies. o Administers medications according to CPSH Nursing Policies. o Carries out physician’s orders accurately and questions unclear orders. o Participates in bedside procedures as necessary after conducting an appropriate time out o Performs treatments and procedures according to CPSH Nursing Policies. o Cost effectively maintains adequate supplies and equipment in appropriate working condition. o Initiates and carries out appropriate emergency procedures. o Initiates nurse-physician communication as appropriate. o Maintains a clean, safe, and quiet environment for patients as well as other personnel. o Utilizes sound nursing judgment as evidenced by ability to provide rationale for decisions made. o Detects early signs and symptoms of preoperative complications and report observations promptly to proper physician. o Provides for patient privacy and confidentiality at all times, allows patient dignity to be maintained. o Provides preoperative, postoperative phase 2 teaching to patient and significant family member with proper documentation. o Recognizes potential benefits of selected new products and discusses with Pre-op/PACU Lead for possible acquisition for use. o Documents in writing the specifics of performance during codes and conveys this information to Pre-op/PACU lead. o Serves as resource person for updating or improving patient care practices. o Assists in facilitating patient-physician-nurse communication process. o Serves as preceptor in orientation of new employees. o Assumes leadership role, acting as a role model especially in crisis situations. o Assists in development and implementation of departmental goals. o Possesses a working knowledge of equipment used in the Pre-op and PACU. o Assists in maintenance care and cleanliness of supplies – cost effectively maintains adequate supplies and equipment in appropriate working condition with proper documentation. o Reports damaged instruments to the Pre-op/PACU Lead and follows proper procedure for damaged instruments and/or equipment. o Documents all the necessary information to communicate the patient’s progress based on the established plan of care. o Selects and initiates appropriate forms at appropriate time(s). o Reviews and implements changes in physician’s orders throughout patient care. o Accepts the responsibility when designated as charge nurse utilizing the unit’s “Charge Nurse Job Description” as a guideline. o Other duties as assigned/ required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. EDUCATION/QUALIFICATIONS o Graduation from an accredited nursing program and a valid Registered Nurse license issued by the Louisiana State Board of Nursing o Must have current BLS, PALS, ACLS Through the American Heart Association or obtain within six (6) months o 1 year experience preferred

GENERAL SUMMARY Assists the surgeon as a scrub technician; assists the circulating nurse; assists in general housekeeping duties of the OR and maintenance of equipment and instruments. Anticipates the needs of the surgical team. Establishes and maintains sterile field during surgical procedures in the operating room. Reporting Relationship: Reports to RN in OR Room and OR Charge RN on a daily basis. DUTIES AND RESPONSIBILITIES • Ensures sterility of all supplies and instruments during set up of surgical procedures. • Assists circulating nurse and surgical team in maintaining sterile environment. • Assists circulating nurse in gathering necessary surgical supplies and equipment. Is responsible for doing sponge, needle, and instrument count pre-operatively and intra-operative with the circulating nurse. • Gowns and gloves surgeons and assistants. • Assists in keeping physician preference cards accurate/updated. • Retains all specimens to be sent to pathology, confirming source/name of specimen with surgeon. • Transports all surgical equipment to appropriate cleaning areas. • Assists in sterile supply with cleaning and reprocessing of instrument sets. • Interacts appropriately and effectively with all patients/others regardless of age or ethnic background. • Uses Standard Universal Precautions, appropriate hand hygiene, personal protective equipment, and safe practices to ensure personal safety and a safe environment. • Assists with environmental hazard and infection control surveillance and participates in emergency preparedness drills. • Follows all equipment and safety guidelines and is responsible for knowledgeable use and care of equipment. • Serves as a resource to other members of the health care team. Nursing Processes • Assists physicians as a sterile member of the operating room team. • Maintains awareness to prevent surgical harm or injury to patient. • Exhibits interest in surgical nursing procedures. • Prepares medication under the supervision of the R.N. in charge of the case. • Maintains proper body mechanics while turning, lifting, bending, stretching, walking and standing. • Performs duties designated by the Director of Surgical Services or charge nurse. Clinical Skills • Demonstrates a consistent high degree of accuracy in the accomplishments of daily activities. • Possesses knowledge of surgical procedures. • Possesses a working knowledge of equipment used in the operating room. • Assists professional nursing staff by scrubbing on all types of surgery cases. • Participates in providing and presenting educational instruction on existing and newly acquired equipment and instruments. • Cost effectively maintains adequate supplies and equipment in appropriate working condition. • Maintains quality of surgical instruments through proper maintenance, cleaning, lubricating, sterilization, utilization, and storage according to the manufacturers specifications. • Maintains a clean, safe, environment for processing sterile supplies. • Responsible for decontamination procedure on all instruments and equipment. • Reports damaged instruments to Director of Surgical Services and follows proper procedure for damaged instrument and/or equipment. • Other duties as assigned/ required. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. EDUCATION/QUALIFICATIONS • Satisfactory completion of an accredited program for surgical technology and/or an acquired knowledge of surgical instrumentation and sterile technique from experience. Acquired knowledge and skills performance is evaluated during the orientation period and employment is contingent upon satisfactory results. • Current BLS required, PALS and ACLS preferred. Must be through the American Heart Association.

GENERAL SUMMARY Responsible for the care of patients, administers medication and treatments as ordered by the physician. Coordinates care with other disciplines such as physical therapy, respiratory therapy, lab and pharmacy. Collaboration with all other nursing departments for continuation of patient care. DUTIES AND RESPONSIBILITIES • Provides direct patient care, evaluates outcomes, consults with other specialists and adjusts nursing care processes as indicated to ensure optimal patient care. • Assists physicians with examinations, procedures and other processes related to direct patient care. • Administers and controls narcotics and medications. • Administers blood products, IV medications and TPN. • Provides health care instruction/education to patient and family members. • Maintains patient records and charts to ensure an accurate record of the patient’s medical treatment via EMR • Participates in the planning and implementation of the patient’s care. • Coordinates post-operative discharge. Ensures that patient is ready for discharge. • Explains medications in criteria. Ensures that patients understand post-operative instructions. • Checks identification of patient, including surgical permit, lab work, x-ray reports, and allergies. Reports any change in physical status of patient. • Follows hospital Policies and Procedures. • Responds quickly in any circumstance and cares for our patients professionally and courteously. • Demonstrates a commitment to patient, visitor and staff by complying with all applicable safety regulations. • Follows DNVGL ISO and NIHA Standards to standardize processes and error proof systems that will lead to increased safety and participating in safety education programs and root cause analyses as required. • Supervises delegated nursing care given to patients. • Preforms in a charge nurse roll when needed, to provide direction in clinical patient care • Performs other duties as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. EDUCATION/QUALIFICATIONS • Graduation from an accredited nursing program and at least one (1) year of recent experience in Med/Surg and ICU • Possession of a valid Registered Nurse license issued by the Louisiana State Board of Nursing • Current BLS, PALS, ACLS through the American Heart Association.

 

GENERAL SUMMARY

The Quality and Informatics Specialist supports the Quality Management System and promotes desired clinical and hospital system outcomes. The position encompasses support for the following programs and initiatives that are managed within the Quality Management Department: Employee Health Nurse, Staff Development, Clinical Education, Clinical Informatics, DNV Accreditation Compliance, supports the policies and programs at CPH which are in place to maintain quality driven programs for CPH patients, visitors and employees. 

 

 

DUTIES AND RESPONSIBILITIES

Employee Health

  • This position is responsible for the coordination of employee health needs for CPH.
  • This includes identifying and addressing applicable regulatory requirements and working to develop programs and services to improve the health status of hospital employees.
  • In partnership with the CPH Human Resource Department, ensure the consistent delivery of quality employee health services to meet established goals and targets.
  • This position is also responsible for obtaining initial employee health status of all applicants prior to the orientation day. Proof of immunity is mandatory for the following: TB evaluation, Flu vaccine/ denial, MMR Immunity, Varicella Immunity, Hepatitis B Immunity. Any deficiencies may be corrected by administration of booster if required.
  • Performs duties to support the Director of Quality and Quality Generalist as deemed necessary. Assists with the Department of Quality duties including but not limited to evaluation of performance improvement project progression, identification of new performance improvement projects,infection prevention and control , participates in survey preparation and survey process with CMS, DNV, DHH, OSHA, or other agencies as necessary, and the participation of product trials.
  • Compiles data and prepares presentation for Quality Meetings.
  • Other duties as required/assigned

 

 

Education:

  • Facilitates the development of clinical excellence in assigned areas through active participation in new staff orientation, training and ongoing staff development.
  • Successfully completed the following courses: BLS, ACLS, PALS.
  • Facilitates the training of staff for BLS, ACLS, PALS.
  • Operationalizes effective adult learning principles and the ability to effectively create classroom and online (web-based) educational curriculum (HealthStream), programming and materials to meet organizational needs.
  • Design and implement new and innovative educational programming by translating current evidence into a practical application strategy in the clinical and non-clinical setting.
  • Assists in Policy and Procedure Review
  • Organizes Education department calendar and links/resources for clinical and non-clinical staff.
  • Serves as chairperson for the Education Committee.
  • Collaborates with organizational partners, departments and subject matter experts to influence quality care, promote teamwork and enhance staff performance through educational initiatives.
  • Collaborates with subject matter experts to determine the staff education required and the appropriate format for such offerings.
  • Compiles data and prepares presentation for Quality Meetings.
  • Attends at all Quality-related meetings and records and prepares minutes for the committee chairperson into a meaningful format using methodology to discern the discussion, recommendation/action, responsible party.
  • Works closely with Directors in departments, as well as hospital wide to determine educational needs.
  • Other duties as assigned/ required

 

Clinical Informatics:

  • Serves as the Informatics specialist for staff and physicians to learn and troubleshoot the use of Evident (our EMR), including but not limited to the use of PHYS DOC, POC,  CPOE,  and CHARTLINK,
  • Amends and creates order sets, templates, eForms, and educational documents in the EMR for staff and physicians.
  • Collaborates with EVIDENT and executive staff to ensure all applications are Meaningful Use compliant.
  • Stays abreast of changes affecting the EMR system through training / transmittal notes as released by CPSI.
  • Process reports to ensure unit specific compliance with meaningful use requirements.
  • Generation of eCQMS (electronic clinical quality measures) reports with submission to appropriate agencies.
  • Composes any follow-up letters, memos, policies, order sets, forms, templates, or reports that may be necessary to implement any action plans.
  • Compiles data and prepares presentation for Quality Meetings.
  • Ability to use CPSI system to navigate a patient’s electronic medical record,  build reports, abstract data as  to pull a list of charts that meet specific conditions/parameters.   Is knowledgeable of what report formats are available and which one would give the desired information.
  • Observes rules of confidentiality specific to the Quality Department (information obtained in files, committee discussions, data security, proper disposal of QA information, etc.)
  • May abstract other core measures, indicators, studies, QA data as time permits or perform other job related duties as requested including but not limited to QNet template submission for requested measures, LINKS immunization records for patients and staff, NHSN data submission, Office of Public Health reporting as necessary and other agency reporting as deemed necessary.
  • Other duties as assigned or required.

 

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION/QUALIFICATIONS

  • Graduate of an accredited RN nursing program
  • Current Louisiana RN licensure
  • BLS, ACLS and PALS required through the American Heart Association
  • CPSI experience highly preferred.
  • Of the.
  • Software/Hardware – High proficiency with Microsoft Office software, especially Microsoft Excel and PowerPoint.
  • Quality improvement experience, Education and Employee health experience preferred.
  • At least 2 years’ experience in a hospital.
  •  

GENERAL SUMMARY

The Radiologic Technologist/Surgery RT is responsible for the independent operation of X-ray equipment, and for performing and communicating results of diagnostic examinations using X-ray as well as working directly with the surgeon in surgical procedures. The X-ray Technologist is responsible for daily operations of the X-ray Department, patient schedule, OR schedule, equipment maintenance, the report of equipment failures, and quality assessment (QA). The X-ray Technologist maintains a high standard of medical ethics at all times and is self-motivated to increase level of understanding and knowledge of the field, disease, and new procedures as they evolve.

 

DUTIES AND RESPONSIBILITIES

  • Ability to effectively operate Radiology equipment.
  • Ability to evaluate X-Rays in order to acquire appropriate diagnostic information.
  • Analyzes patient’s general condition to determine best examination approach.
  • Assists patient in preparing for study with appropriate dress, reviews procedure with patient, and assist patient with education, answers questions and addresses concerns.
  • Follows patient/equipment procedures and examines patient screening to ensure safety.
  • Compiles accurately all patient information (screening, worksheet, and previous studies) and consults with radiologist for determination of scan procedures. Notifies Radiologist of positive screening responses as necessary.
  • Coordinates hospital patient exams by communicating with patient’s nurse of exam appointment time, medication, and transportation in an efficient and effective manner.
  • Completes all documentation to maintain patient files without omissions.
  • Completes duties according to the requirements of each procedure requiring radiological support.
  • Assembles necessary supplies and positioning aids for scheduling procedures according to physician’s preference card.
  • Tests and monitors equipment for proper working condition.
  • Accurately comprehends and interprets verbal orders and direction.
  • Documents records and other forms, accurately adhering to approved policies/procedures.
  • Confirms that all persons in the room are appropriately shielded before activating x-ray.
  • Communicates information about the patient’s status to other persons responsible for patient care.
  • Applies the prescribed procedures to competently perform radiology functions.
  • Follows principles of aseptic technique in performing duties during the procedure.
  • Remains available during the procedure to provide timely responses to physician or patient needs.
  • Follows manufacturer’s specifications and OSHA guidelines when performing x-ray procedure.
  • Performs required maintenance of instruments, supplies, and equipment by adhering to cleaning care, storage, and calibration procedures as directed.
  • Handles equipment and instruments correctly to provide appropriate availability and safety.
  • Maintains adequate supplies to provide immediate availability during the procedure.
  • Maintains a clean and organized work area.
  • Competent and responsible in prevention of contamination and transfer of infection.
  • Actively takes part in the time out to confirm patient name, DOB, and correct procedure along with levels and/or laterality.
  • Other duties as assigned/ required.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION/QUALIFICATIONS

  • Graduate of a formal Diagnostic Radiologic Technology Program and/or state license required. Preferable- 2 years of imaging experience.
  • Bachelor of Science degree in applicable field preferred.
  • BLS required from the American Heart Association
  • Active certification by ARRT and/or Louisiana State Radiologic Technology Board of Examiners

 

GENERAL SUMMARY

The CNA adheres to established nursing care standards, assists in patient admission, transfer and discharge; measures and records data relating to patient care; and reports all observed patient symptoms and reactions to appropriate personnel.  The Certified Nursing Assistant will assist patients with activities of daily living (i.e. positioning, dressing, and ambulating) while demonstrating compassion and understanding for the physical and psychological needs relevant to the age of the patient served.  Additional responsibilities include performing delegated patient care procedures under the supervision of a registered nurse; utilizing all equipment and supplies in an economical and prudent manner; and demonstrating compassion and respect in all contacts with patients, family members and fellow employees.  They can also respond to request of physicians, nurses and other staff members.

 

DUTIES AND RESPONSIBILITIES

  • Adheres to aseptic technique.
  • Maintains patient’s safety at all times.
  • Safely transports patient maintaining patient privacy and comfort.
  • Maintains proper body mechanics while turning, lifting, bending, stretching, walking, and standing.
  • Position of patients as directed by the registered nurse or physician.
  • Knows and understands basic hand washing and aseptic techniques.
  • Performs intermittent and terminal cleaning procedures according to CPSH Policy.
  • Cost effectively maintains adequate supplies and equipment in appropriate working condition.
  • Maintains a clean, safe, and quiet environment for patients, as well as, other personnel.
  • Provides for patient privacy and confidentiality at all times, allows patient dignity to be maintained.
  • Demonstrates ability to perform in emergency situations for the safety and well-being of the patient, under direction of a registered nurse or physician.
  • Possesses a working knowledge of equipment used on Wing A.
  • Assists in maintenance care and cleanliness of supplies – cost effectively maintains adequate supplies and equipment in appropriate working condition with proper documentation.
  • Reports damaged instruments to the Wing A/Respiratory Manager and follows proper procedure for damaged instruments and/or equipment.
  • Demonstrate complete Vital Signs (manually and mechanically)
  • Report any abnormal ranges or patient status change to RN
  • Provides patient safety, privacy and confidentiality at all times
  • Collects urine and stool specimens
  • Observes Seizure Precautions
  • Protocol for Isolation patients
  • Assist patients with Daily ADL’s. Bath, Oral hygiene, Toileting, Feeding, Ambulation
  • Empty and document accurately Surgical Drains, JP Drain, Hemovac
  • Monitors and reports any skin breakdown
  • Other duties as assigned.

 

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION/QUALIFICATIONS

  • High School Diploma or Equivalent and current CNA certification.
  • Must have BLS through the American Heart Association.

 

GENERAL SUMMARY

The Collections Specialist is responsible for part of the Accounts Receivable Process for the Billing Office at CPSH, particularly Collections.  This includes demographic entry, claims transmission, customer service, documentation, collections, and accounts receivable follow-up.   This position is responsible for resolution of patient accounts by obtaining insurance billing, reimbursement, and continually staying abreast of delinquent accounts.  Duties are performed in coordination with other Billing/Collections Staff, especially the CFO and the Director Patient Financial Services.

 

 

DUTIES AND RESPONSIBILITIES

 

·         Demonstrate daily in all job functions and interactions with patients, customers, coworkers, Managers, and physicians the mission and Standards of Behavior of Cypress Pointe Surgical Hospital.

·         Perform job duties professionally, consistently, and effectively to maintain and/or exceed assigned goals to support the success of the department and Cypress Pointe Surgical Hospital.

·         Daily support Management and coworkers in a positive manner demonstrated verbally and by actions.

·         Resolve patient accounts, via telephone calls, written correspondence and walk-ins within 48 hours.

·         Within 48 hours, responds to telephone and written inquiries from patients, physician offices and insurance companies promptly and courteously.

·         When necessary, obtain Insurance information and add appropriate carrier/plan information, ensuring that all steps have been completed so that proper billing, follow up and reimbursements can be obtained.

·         Continue working knowledge of hospital contracts and how they relate to the reimbursement of charges.

·         Explain patient accounts to them in terms that they can understand, attempt to peacefully resolve complaints of problem accounts within 48 hours.

·         Must work the agreed number of patient accounts given by Patient Financial Services Management Team by working the accounts by collection methods and follow up on outstanding insurance, patient balances and private pay accounts assigned.

·         Work accounts by collection methods and follow up on outstanding insurance, patient balances and private pay accounts assigned.

·         Make financial agreements, per the payment plan policy, including but not limited to employee payroll deduction as well as the ability to make monetary collections.

·         Sorts and delivers outgoing mail and other mail for the Patient Financial Services Department.

·         Process, compile paperwork and mail refund checks weekly.

·         Research and write up account adjustments on the proper adjustment form and route for the appropriate signatures of authorization, as outlined in the adjustment policy.

·         Reconcile credit balances, including but not limited to the refunds when necessary.

·         Call patients to obtain financial information, insurance information and discussing status of accounts when necessary.

·         He/she must be a positive role model for other staff members and patients by working with them to promote teamwork and cooperation.

·         Responsible for routing denials on the Explanation of Benefits to the Revenue Integrity Lead for follow-up.

·         Document daily in notes all information or activities that pertain to the account.

·         Must be able to accept constructive criticism and integrate suggestions in effective ways.

·         Maintain confidentiality and adhere to HIPPA Compliance on a daily basis.

·         Routinely audit and evaluate the processes, errors identified, etc. to develop a plan to continuously keep the process of adjustments and account demographics accurate to ensure proper collection of revenue.

·         Must be able to handle potentially stressful situations and handle multiple tasks at one time. 

·         Attend all in-services and trainings.

·         Notify Management of critical issues within department.

·         Complete all education assigned.

·         Assist with the training of other departmental staff.

·         Assist in processing mail for department.

·         Provide patients and insurance companies with COIB upon request.

·         Contact Medicaid, Medicare, Commercial Insurances and or third party payers for status of claims.

·         Help to resolve problems in the admissions area according the hospital policy.

·         Work reports as assigned by Management within the set time frames and accurately.

·         Transfer patient balance daily after insurance pays and or denies deemed appropriately.

·         Call or write patients, insurance companies and employers for additional information needed to process claims when necessary.

·         Work with Revenue Integrity Lead and the Director of Patient Financial Services on a regular basis to enlist their assistance on hard to collect accounts.

·         Have knowledge of the billing and posting processes performed by the Billing Specialist and how it relates to the collection of outstanding claims for assigned payers.

·         Request any information appropriate to collect and process claims.

·         Maintain a working knowledge of computer software, including CPSI.

·         Handle special request from administration.

·         Establishes work priorities related to patient satisfaction.

·         Assist in working quarterly reports.

·         Identify admit related errors to expedite the payment process in the future.

·         Other duties as assigned/ required.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION/QUALIFICATIONS

·         Satisfactory completion of high school or equivalent.

·         A minimum of 2 years in a medical business office.

·         Knowledge of payer practices and guidelines, reading an Explanation of Benefits and able to apply payments, contractuals, and patient responsibility, able to explain account activity in terms that the patient will understand, knowledge of UB04 billing form and billing requirements.

·         Excellent written and verbal communication.

·         Excellent organization and attention to detail

GENERAL SUMMARY

The Billing Specialist is responsible for the Accounts Receivable Process for the Billing Office at CPSH.  This includes demographic entry, charge entry, claims transmission, payment posting, and A/R follow-up.  The Specialist should have a thorough knowledge of medical claims billing, payer policies, collections, and accounts receivable follow-up.  Month-end closing and reconciliation of the billing system is required along with assisting in preparation of accounts receivable month end reporting.  Role requires interaction with the clinical staff, providers, and patients. Duties are performed in coordination with other Billing Staff, especially the CFO and the Patient Financial Services Coordinator.

 

DUTIES AND RESPONSIBILITIES

·         Assist in day-to-day activities including all business office, claims, delinquent accounts, and collections.

·         Perform daily billing of accounts. 

·          Ensure the accuracy of claims going to payors in order to expedite payment processing time. 

·          Will have direct contact with other departments as well as insurance companies; therefore, this position requires a candidate whom demonstrates a positive demeanor, good verbal and written communication skills, and is professional in both appearance and approach. 

·         Responsible for ensuring that the hospital’s financial viability is secured at the most basic level by billing accurate and timely claims to payers. 

·         Any errors may result in a delay or loss of reimbursement. 

·         Must have a thorough understanding of third party payment requirements to ensure that bills are posted correctly. 

·          In the event a bill does not pass the automated edits, the Biller must determine the required corrective action. 

·         The Biller has extensive control over the timely filing of patient accounts. 

·          His/her inaction can result in tremendous financial losses to the hospital. 

·         Must be able to handle potentially stressful situations and handle multiple tasks at one time. 

·         He/she must be a positive role model for other staff members and patients by working with them to promote teamwork and cooperation.

·         Must be able to accept constructive criticism and integrate suggestions in effective ways.  As a member of the hospital’s team, this person must comply with and United Surgical Partner’s International’s policies and procedures.

·         Maintain a working knowledge of computer software, including CPSI.

·         Ensures implementation and adherence of business policies and procedures for the daily operations of the office admissions and registration of patients.

·         Establishes work priorities related to patient satisfaction.

·         Attends office staff meetings  when necessary to remedy patient accounts.

·         Keeps CFO and immediate supervisor informed of employee relations issues.

·         Meets with CFO and PFS team members to assess, plan, implement and evaluate programs and processes to increase the efficiency and effectiveness of the business operations at CPSH.

·         Promotes, builds and ensures positive customer/patient relationships at all levels within the hospital.

·         Troubleshoots and resolves issues.

·         Updates CFO of significant activities.

·         Deals discretely with sensitive, confidential information concerning staff performance and CPSH/Patient operations.

·         Assesses and resolves all third party payor and patient billing issues using appropriate resources within the CPSH.

·         Assist CFO and PFS Coordinator when needed.

·         Other duties as assigned/ required.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION/QUALIFICATIONS

  • At least (3) years of medical billing experience, preferably in a surgical or acute care hospital.
  • Experience with CPSI systems.

·         Very good phone skills.

 

 

GENERAL SUMMARY

Maintains all accounts payables files, coordinates reconciling consolidated billings, prepares monthly accruals, and miscellaneous reports. The employee in this position will be responsible for administering payroll and making changes to the payroll system per employee.  Additionally, the employee in this position will be responsible for reconciling insurance benefits and processing payroll reports as needed for reporting purposes.

 

DUTIES AND RESPONSIBILITIES

  • Supervise, review and in conjunction with the Senior Accountant and CFO- process vendor’s invoices, check requests, staff expense reports and travel advances accurately and in a timely manner. Review vouchers and account codes with advanced understanding of accounting principles, policies, procedures, and AP best practices.
  • Make bank deposits
  • Prepare and process payroll using the CPSI system
  • Train and guide Department Managers regarding Time/Attendance and Payroll issues
  • Create reports as needed from the payroll system, including bi-weekly 401k reports
  • Assist with the annual financial audit
  • Manage 1099 and W-2 processes.
  • Reconcile payable, advance and accrued expense and payroll balance sheet accounts.
  • Manage the reconciliation of employee benefits billing in coordination with the Director of HR
  • Manage recurring contracted payments and maintain schedules to track compliance.
  • Coach staff on AP policies and procedures.
  • Perform various tasks assigned by the CFO
  • Manage proper recording both electronically and by file
  • Assure that payroll forms are available for employees
  • Perform other duties as required by business needs, including board report and yearly workers comp audit
  • Assist with other clerical duties for the Accounting department
  • Other duties as assigned/ required.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

 

EDUCATION and/or EXPERIENCE/QUALIFICATIONS

 

·         High school diploma or equivalent

·         At least three years of hospital AP experience

·         Excellent office skills a must