Cypress Pointe Hospital Receives 2018 Press Ganey Guardian of Excellence Award® for Achieving and Sustaining Excellence in Patient Experience

11/13, 2018 (Hammond, Louisiana) – Cypress Pointe Hospital is pleased to announce it has been named a 2018 Guardian of Excellence Award® winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in Patient Experience.

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

“We are proud to partner with Cypress Pointe Hospital to support their mission to provide safe, high-quality patient-centered care.” said Patrick T. Ryan, CEO of Press Ganey. “They are truly dedicated to delivering exceptional care in the communities they serve, and their commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”

According to Glenda Dobson, President and CEO of Cypress Pointe Hospital, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the patient experience. Dobson added, “We would like to thank our staff, physicians, and most importantly our patients for helping us achieve this great honor and continue to provide compassionate, quality healthcare from our family to yours.”

Opened in December 2010 as the last physician owned hospital in the United States, Cypress Pointe Hospital consists of 6 fully digital operating rooms, 2 procedure rooms, 24 inpatient rooms and 6 ICU rooms. Located conveniently just east of Hammond, Louisiana, our facility has the area’s best and latest technology and safest and most comfortable procedures for you, the patient.

About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Brandon Recotta, Director of Marketing